Experts in Global Human Factors & Usability Engineering for Medical Devices

Who are we?

We are a specialist Human Factors and Usability Engineering consultancy who partner with clients to focus on medical devices and their users. From our bases in the UK and Sweden, we support our clients and bring a passion to ensuring all users can safely and effectively use medical devices.

What we can do

  • Formative Usability Testing

    Formative Usability Testing is where new designs of medical devices can be evaluated to determine whether they are going to be used safely. Improving the design is imperative to ensure the design meets the intended purposes and requirements. These improvements focus on reducing use-based risks as well as ensure safety.

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  • Summative Human Factors Testing

    Summative Human Factors Testing is the final evaluation performed prior to launch and is a design validation – ensuring the developed medical device meets its user needs. It is performed to quantify the amount of use-based risk the medical device has. Ensuring that all elements of training, labelling, installation, and instruction are adequate for the intended users.

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  • Remote Testing

    Remote Usability Testing is now a necessity in the current climate to perform Usability and Human Factors Testing where actual contact must be limited. Using the internet, medical devices can be evaluated by users remotely, under the control of a strict Protocol and test method, with the Human Factors test team located safely away from the participant.

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  • Comparative Testing

    Comparative Usability Testing is ideal at the start of the development process. It aims to compare new and existing designs as well as competitive designs of medical devices. Determining the benefits of improved tasks, sequences or operating methods, whilst comparing against known devices can determine how tangible the benefits are.

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Testimonials

  • “Every aspect of the study was conducted with professionalism, from the preparation of the test to the moderation and observation as well as the comprehensive debriefing. The participants were comfortable during the sessions, leading to good data quality on user-task and use-errors and accurate feedback. Overall, the performance was fantastic.”

    — The Validation Team, Large Medical Device Manufacturer.

  • ”The support during the studies was excellent. Providing valuable input both in the setup, organisation and in the observations provided. Always great working with Thay Medical.”

    — Principal Consultant, Small Design & Ergonomics Company.

  • “Spoke to several HF vendors, Thay Medical were the only one who could accommodate and execute this study. Pulled off a face to face study under very difficult circumstances. Excellent report too. Very pleased.”

    — Design Engineering Consultant, Small Design Company.

 Latest News & Insights

 
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THAY Medical team building success!
THAY Medical team building success!
The Metaverse and Its Potential Impact on Medical Device Usability
The Metaverse and Its Potential Impact on Medical Device Usability
Human Factors and UX in Medical Devices: Differences: Part 1 
Human Factors and UX in Medical Devices: Differences: Part 1 

Lets Chat.

If you would like to find out more about how we can help make a difference for your medical products, please don’t hesitate to reach out and we’d be happy to chat.